PocketRoar support

If you cannot connect or stream, start with this checklist:

Common causes

1. Camera or microphone permission is not granted in iOS Settings.
2. The YouTube account is not connected or is not enabled for live streaming.
3. A Custom RTMP URL or stream key is incomplete or has expired.
4. A stream endpoint is blocked on the selected network path (carrier firewall, captive portal, or hotspot policy).

How to collect diagnostics

Open the Diagnostics screen and export a redacted report before reporting issues. The report is designed to preserve privacy and remove credentials.

Contact support

Email: [email protected]

Reviewer note (for App Store review)

Release review and QA can use the built-in iPhone camera without external hardware. YouTube requires a reviewer-owned eligible channel; Custom RTMP can be evaluated with any reviewer-owned RTMP endpoint. Unfinished external-camera integrations are not public.